Shipping & Returns

Please note that the following terms and conditions apply to all international orders:

• All products from MAISON ETTE are specially made to order for our customers, so exchanges, refunds, and returns due to a simple change of mind are not possible.

•The order recipient is the importer of record and must comply with all laws, regulations and restrictions of the destination country.

•Prices and shipping fees do not include brokerage fees, import and customs duties, Value Added Taxes (“VAT”),
tariffs, and other fees that may be levied by the destination country, all of which are the responsibility of the purchaser. MINI GOLD is not responsible for brokerage fees, import and customs duties, Value Added Taxes (“VAT”), tariffs, and any other associated fees.

•MINI GOLD is not responsible for delayed delivery of packages due to customs or weather-related issues when shipping internationally.

•All costs incurred on a refused delivery because of high custom or brokerage fees, duties, taxes, or restrictions imposed by the country of destination are the responsibility of the purchaser.

•Due to the custom nature of our products, we require between 2 weeks to produce your order. The shipping method timetable that you select will begin once your order has been produced and is ready to ship.

JEWELRY STORAGE

While our 14k solid gold pieces are crafted to keep up with your everyday moments, we recommend removing them during intense activities or when heading to the beach or gym.

At home, store your pieces in a secure jewelry box, your Kinn pouch, or a dedicated dish to keep them protected and free from tangles.