We offer complimentary standard shipping on all international orders.
For ready-to-ship pieces, please allow 2-5 business days for processing, plus shipping time.
For made to order pieces, please allow 8-14 business days for processing, plus shipping time.

Orders placed on weekends and major holidays will be processed the next business day.
We do not deliver on weekends or holidays. During peak and holiday seasons, there may be processing and shipping delays.

Click here to track your order and find the most up-to-date information.

All of our orders come in a gift-ready box!

All MAISON ETTE products are specially made to order for our customers. Therefore, exchanges, refunds, and returns due to a simple change of mind are not possible.

If you receive a defective item, please contact us at here with details of the product and the defect.